Privacy

Last updated October 24, 2026

Your information is personal, and I treat it that way. This page explains, in plain language, what Step Forward Fitness collects, why, and what I do with it.

What I collect

• When you reach out: what you type into the Contact page or The First Step form, such as your name, email, phone number, how you like to be contacted, birthday, height and weight, fitness goals, availability, any injuries you tell me about, and how you heard about me.
• Health questions: your answers to the Safety First questionnaire, so I can make sure training is safe for you.
• As a client: your signed Training Agreement, your sessions and payments, notes I keep to coach you, and anything you add in your client portal or food journal (including photos, if you choose to add them).

How I use it

Only to work with you: to plan and schedule your training, keep you safe, take payments, keep my business records, and send you the emails you’ve signed up for. Your health information is used only for your training.

Who else sees it

I never sell your information or share it with advertisers. A few trusted services help me run the business:

• Stripe handles online payments. I never see your full card number.
• Bluehost hosts this website and stores the information you send through it.
• Google Calendar: your session times and name go on my own private calendar so I don’t double-book.
• Hevy holds your workout program and tracks your workouts.

I’d only share anything else if the law required it.

Emails

You only get emails about your training, plus any tips you choose to receive. Every tips email has an unsubscribe link, and you can change your email choices any time in your client portal.

Cookies

This site uses cookies only to keep you signed in to your client portal or food journal. There’s no advertising or tracking.

How long I keep it

I keep your information while you’re training with me, and afterward only as long as I need it for my business and tax records. Food journal photos are deleted after one year.

Your choices

You can ask to see, correct or delete your information at any time. Just email me at denise@stepforward.fitness, and I’ll take care of it.

Changes

If this page changes, I’ll update the date at the top.